Privacy Policy

1. Who We Are

araNET Solutions ("we," "us," or "our") is a web design and branding agency based in Utah, USA. We operate the website aranetsolutions.com and provide related services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name when you fill out a form or contact us.
• Payment information — billing details processed securely through Stripe. We do not store your full credit card number.
• Usage data — pages visited, time on site, browser type, device type, and referring URL collected via Google Analytics.
• Communications — records of emails, SMS messages, and form submissions you send to us.

3. How We Use Your Information

• To provide and deliver our web design, branding, and maintenance services.
• To process payments and send invoices.
• To communicate with you about your project, including via email and SMS.
• To send occasional updates, promotions, or service-related notices (you may opt out at any time).
• To improve our website and services through analytics.

4. SMS & Email Communications

araNET Solutions uses SMS strictly for transactional communications related to your interactions with our business. We collect your mobile phone number to send SMS messages about appointments you have booked, missed-call follow-ups, review requests, and project or service status updates.

How you consent to receive SMS:

• Verbal consent during an inbound call. When you call our business phone number (801) 421-7881, our AI receptionist or a staff member will ask permission to follow up by text, confirm your mobile number, and only send SMS after you agree verbally.
• Text keyword. You can also opt in by texting START, YES, or SUBSCRIBE to (801) 421-7881.

Program details:

• Program name: araNET Solutions transactional messaging.
• Message frequency varies — typically 1–3 messages per customer interaction.
• Message and data rates may apply depending on your mobile carrier and plan.
• Reply STOP to any SMS to opt out at any time. Opt-outs are honored immediately and permanently for that mobile number.
• Reply HELP for assistance, or email support@aranetsolutions.com.
• SMS opt-in is not required to purchase any services.

We will not sell, rent, lease, transfer, or share your mobile phone number or SMS opt-in data with any third party or affiliate for their marketing, promotional, or any other purposes. Your number is used only to deliver the transactional SMS you consented to receive from araNET Solutions.

Email communications may include project updates, invoices, and occasional newsletters. You may unsubscribe from email at any time using the unsubscribe link in any email.

5. Cookies & Tracking

We use cookies and similar technologies to analyze site traffic and improve your experience. Google Analytics collects anonymized usage data. You may disable cookies in your browser settings, though some features of our site may not function properly.

6. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — payment processing (stripe.com/privacy)
• Supabase — database and authentication (supabase.com/privacy)
• Google Analytics — website analytics (policies.google.com/privacy)
• Twilio — SMS messaging (twilio.com/legal/privacy)

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.
• Opt out of the sale of personal information (we do not sell your data).

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To exercise your rights, contact us using the information below.

10. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this privacy policy, contact us at: